international shipping, don't forgot buy insurance!

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Recently, our South American customer commissioned us to issue a ticket for shipping from Tianjin to Mexico, and the goods arrived at the port of destination. When the customer picked up the goods, he found that the goods had changed from the original 15 tons to 8 tons. The customer immediately reported insurance responsibilities abroad.
We found two problems, one was that the cargo was 8 tons when the container was returned to the terminal, and the other was that the customer bought the port-to-port CY-CY clause.
So we immediately consulted our legal counsel. As a result, it was difficult for customers to obtain claims from insurance companies. So on the one hand, we arrange the insurance company ROBERT to give us professional insurance training. On the one hand, it is also recommended that all import and export companies, if they buy insurance, buy DOOR-DOOR clause insurance.

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